KEEP YOURSELF & YOUR BELONGINGS SAFE
The Haunted Forest® is a very safe place to be, but the following standard festival advice is worth taking in nonetheless… better safe than sorry!
There will be first aid posts in the main village next to Playscapes and an additional unit in the Forest Village.
There are information points located in the Food Village in the main festival site and a second point in the Forest Village.
We don’t accept any discrimination towards any individual or groups of individuals. Irrespective of the background of the individual, be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity. We are proud of the diverse nature of our events and their customers, if you see or experience anyone undermining this – no matter the severity – please report it immediately to one of our onsite staff.
- Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.
- Learn the layout of the area so you can easily find toilets and stewards.
- Keep your phone charged in case you’re separated from your friends.
- Stay hydrated. There are tested drinking water points throughout the event.
- For a full list of what you can and can’t bring into the event, see under “the Essentials”
- Keep your wits about you. Drink responsibly and know your limit.
- Carry a torch with you or enable the torch on your phone to use for when it gets dark.
- Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.
- Don’t leave valuables like your phone, purse or car keys unattended.
- Those with chronic conditions such as epilepsy, asthma and diabetes should bring all their usual medications to cover the event period, and to be aware they may require hospital treatment if they don’t take it.
- Look after yourself, don’t overdo it, and look out for others.
- #HF2019 takes place on uneven parkland. Whilst we take every effort to ensure that suitable walkways are available there will be some areas where care should be taken due to uneven ground conditions. Take care, especially at night and during periods of adverse weather. Strong shoes for walking are a good idea – as is a torch after dark.
- Please do not climb on any trees onsite. It is dangerous and may damage the tree.
- Please don’t dig holes.
- Illegal drugs are no more legal onsite than off.
- Give any passing security or emergency vehicles plenty of space to pass and don’t ride on vehicles.
- Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin.
- Prolonged exposure to high volume noise can cause severe hearing damage.
- Should you experience any problems or feel the need to talk to someone please go to the First Aid tent.
- Fires are not permitted anywhere at all at the event.
- Anyone seen creating or fueling a fire may face eviction from the event.
- In addition, anyone found burning any unsuitable materials such as toxic materials, other people’s possessions, site infrastructure, trees or hedges onsite will be liable to eviction / prosecution.
If a fire starts, get help from the nearest steward or security who will call the onsite Fire Team to extinguish the fire.
Here is a simple fire code to help you decide whether to put out or get out:
- Only tackle a fire in its very early stages.
- Always put your own and other people’s safety first.
- Make sure you can escape if you need to and never let a fire block your exit.
- Fire extinguishers are only for fighting a fire in its very early stages. Never tackle a fire if it is starting to spread or has spread to other items nearby.
- Around 70% of fire deaths are caused by people being overcome by smoke and fume.
A search will be conducted as a condition of entry to premises.
Entry to the premises will be refused to any person who appears to be drunk, acting in a threatening manner or is violent.
Anyone caught burning toxic materials, creating fires or taking part in anti-social behavior that endangers other guests will be evicted from site.
Please contact security if you need any assistance.
If you have an incident with a security guard, steward or any other member of our staff that you want to tell us about – please make a note of their bib number, or the name on their pass. Without this information we can do very little as identifying them becomes very difficult. You can make a complaint via the Information Station, the complaint will be passed straight on to the organisers onsite.
The Haunted Forest®, is a weekend of huge fun and enjoyment. We don’t want that experience spoiled by anything happening to you or your stuff, so we’re offering this advice to help your weekend go with a swing and not a bump.
Most people are here to have a great time and make new friends, but there may be some people at the event who might take advantage of the relaxed atmosphere. Events can offer an easy target for career criminals and opportunists who know how festival goers tick, so please read through the advice below and plan ahead.
- Don’t bring unnecessary valuables or anything you can’t afford to lose.
- Lock and empty your vehicles. Leave the glove compartment open and clearly empty.
- Mark your property clearly, put your address on anything of value so it can be posted back to you.
- Don’t keep all your valuables in one place – separate your money and valuables in different pockets.
- Please report any suspicious persons and behavior to security staff and festival staff. Do not approach them yourself.
- Stick with your friends / people you trust, try not wander off on your own.
- Avoid dark areas – there is plenty of lighting and festoon around the site.
If you do become a victim of crime or if you see a crime happening – try and make sure you get a good look at them or their clothes, so that when you report them we have a good head start. Also, make a note of exactly where you are if you can – look out for loos, fire towers, unusual tents, what colour the bunting is and any nearby signage.
Please then report the issue as soon as you can to us.
Information coming in live helps us do something about it at the time, so please let us know about any problems as they happen. Let the nearest member of staff know immediately.
If you are reporting the theft of a mobile phone, you will be required to first contact your network provider and have the handset blocked. This will ensure that its use will be blocked across all networks even if the SIM card is changed, and will make it useless to the thief.
It is always worth checking at the Info Stations which runs the onsite Lost Property service first in case you have lost your item, rather than had it stolen, or in case it has been handed in.
Please don’t be alarmed by our advice – just be forewarned. Plan ahead and look out for each other.
Remember, by comparison with many day to day environments, the venue is a very safe and friendly place. We have employed staff to be there for you. Be sure to help them to do their job, by reporting anything or anyone suspicious to campsite staff to make this a safe and happy, crime free event.
Please ensure you understand our Eviction Policy